Four Helpful Tips For Using An Airport Shuttle Service

Getting to and from the airport can be easy when you use an airport shuttle service, but you'll want to know how to use the service to ensure you get the transportation you need along with the experience you expect. Here are a few helpful tips for using an airport shuttle service.

Types Of Rides Available

Sometimes, shuttle services offer two types of rides. You can choose between a private shuttle or a shared ride. A private shuttle ensures that everyone in your large group will have a spot on the bus, making it an ideal option for families or school groups. Shared rides, on the other hand, are shuttle bus rides you share with other customers. This option saves you a bit of money, but you may have to deal with a longer ride, as the bus driver will need to transport everyone on the bus to their chosen destinations.

Baggage Charges

Your shuttle bus company may offer free accommodations for a specific amount of luggage, and it may charge for every piece beyond that number. If you are on a budget, be sure to find out the luggage charges in advance so you can be prepared for the final cost. Typically, passengers aren't charged for their carry-on items, but this may depend on how much room there is on the shuttle bus for luggage. There may also be weight and size restrictions for your luggage, so you should check with the company in advance to ensure all of your luggage can be placed on the bus.

Cancellation And Delay Policies

Airport shuttle companies monitor incoming flights so customers can be picked up on time. When you book your ride, you will probably be asked for your flight number, and this is because the company wants to make sure you get picked up when your flight lands at the airport. IN the event that your flight is delayed, the shuttle bus company will likely make arrangements to pick you up at that later time. Be sure to ask what the shuttle company's policy is on cancelled flights, as you should be able to get a refund or prevent your credit card from being charged in this case.


Shuttle bus drivers do typically receive tips for their work, much like a taxi cab driver or skycap. at the airport. This is particularly true if your driver has loaded your luggage onto the bus for you. Remember to keep at least a few dollars in your wallet to tip the bus driver as you arrive at your final destination.

If you have any additional questions about your ride with a shuttle bus company, don't hesitate to call before your trip is scheduled. This can help you to be fully prepared for your journey to and from the airport.